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SmartClinix will be unavailable due to planned server upgrades from 12am to 8am EST on September 12, 2020. Please call (844) 2443999 for assistance.                                                                                                                                     SmartClinix will be unavailable due to planned server upgrades from 12am to 8am EST on September 12, 2020. Please call (844) 2443999 for assistance.

System Requirements

This document describes the minimum system requirements for using the SmartClinix Telemedicine platform.

OS Compatibility for Web and Mobile

The details of supported Operating Systems are described below

Operating Systems Support Versions
Windows Yes 7+
Mac Yes 10.11+
iOS Yes 13+
Android Yes 5.1+
Browser Compatibility for Web and Mobile

The following browser is supported.

Web Browser Support
Chrome (Download) Yes
Network Bandwidth Requirements

The telemedicine module of SmartClinix enables video conferencing among multiple users and therefore require certain standard internet bandwidth specifications. The quality of the video service depends upon the available bandwidth as explained below.

Video Streaming Requirements
Excellent 4 Mbps Down/Receive
Best 2-2.4 Mbps Down/Receive
Good 400 Kbps -2 Mbps Down/Receive
Fair 250-400 Kbps Down/Receive
Low 150-250 Kbps Down/Receive
Bad (Audio Only) Less than 150 Kbps Down/Receive